Our Covid Policy
from GN Abbey Court Hotel
Important Guest Information
As we have moved into Level 5 we have unfortunatly had to close the hotel and Trinity Leisure Club. The hotel will close at 12 noon on Tuesday 23rd December until further notice. We are however in the position to offer accommodation in our on-site self catering lodges for essential workers or persons who are unable to reside in their usual place of residence due to reasons related to the spread of Covid-19 ( or otherwise) from 1st February 2021 - subject to restrictions.
Coffee Dock re-opening 1st February from 9am - 4pm (residents only) Takeaway available for non-residents
Please contact us on 067 41111 and a member of our team will be happy to assist. During this time our website will remain open with the option to purchase vouchers which can be used at a later date.
We would like to thank you for your continued support and we look forward to welcoming you back to The Abbey Court Hotel.
To ensure that you have both a safe and enjoyable stay with us, our Covid-19 Response Team has been working hard behind the scenes whilst we have been closed in preparation for our opening. We have detailed Health and Safety protocols in place for your comfort and safety which have been developed in line with Health & Safety Authority, HSE and the Irish Hotels Federation guidelines. These detailed protocols focus on enhanced Health and Safety together with our team having undertaken accredited training in all aspects of the hotel operations.
Following guidelines provided by the Irish Government which includes a published ‘Green List’ of ‘approved’ countries, in compliance with same, we wish to advise guests arriving from ‘unapproved’ countries of origin that they may have their reservation cancelled should they choose not to comply with recommended quarantine guidelines. This is in the interest of protecting our staff, our fellow guests and our local community. We hope intending travellers will not take offence to same and we will continue to keep this policy under review in line with advice from the relevant authorities.
Our COVID Policy
- Access to and within our hotel will be clearly defined with Government advised physical distancing.
- Check-in will be minimised for your safety and convenience but don’t worry you will have all of the relevant information for your stay prior to your arrival, and of course, we are always only a phone call away if you require extra assistance.
- We have increased our frequency of cleaning and disinfection of all lobby areas with special attention to high use touchpoints in line with recommendations from the government.
- Hand sanitiser stations have been set up in all areas of our Hotel & Self-Catering Lodges.
Due to the ongoing restrictions all options for lunch and evening dining have been suspended. The Abbey Court Hotel will continue to offer breakfast to all guests on bed & breakfast rates. If you have any queries please do not hesitate to contact our team on 067 41111
Team Training for your Comfort
- All of our team have been trained in all matters of hygiene, health and safety in accordance with HSE guidelines without losing the real customer care approach that we renowned for.
- Some of our team may wear PPE if deemed necessary for some tasks and in accordance with the hotel’s policy.
- In addition to hand washing routine, our team will be using hand sanitisation gels rated above 60% alcohol.
- We have a Covid-19 Team who will monitor and amend our policies as required to ensure that we always have your safety and that of our team in mind.
- All linens and towels have been laundered to the highest standard in accordance with HSE guidelines.
- All areas of your accommodation have been deep cleaned and sanitised by our trained team with enhanced cleaning on touchpoints.
- Some items such as reading materials have been removed for health and safety reasons but don’t worry we are here to help in whatever way we can.
- Lobby and Restaurant areas will be rearranged to adhere to social distancing measures and our team are implementing new reservation procedures.
- Breakfast table service will be available in 3 sittings so reservation necessary.
- Reservation procedures will be in place for all other dining requirements.
Trinity Leisure Club
We are currently operating pre-booking for 1-hour slots to facilitate social distancing to be practised in line with current Government guidelines. You can do this by calling the team directly on Ext 444 from your room or dial 067 41111. We would ask that you change and shower in your room, towels will be provided in your bedroom for leisure use.
We are currently following HSE and Government guidelines and these are subject to change on a day to day basis.